About Ceylon Luxury Tours

Founded in 2025, The Ceylon Luxury Tours is genuinely happy to open the doors of their home and welcome guests from every corner of the globe. Sri Lanka's rich mix of culture, nature, and adventure gives our skilled and well-experienced team plenty to work with, so even the choosiest traveler finds something they love. People worldwide have been thankful to us for the island's beauty and our warm service. Our goal is simple: make sure every visitor, whatever their budget, leaves with lasting memories of this amazing country.

This policy

This policy explains why we are collecting your information and why it is necessary for us to provide good service to our clients. We always ensure that this webpage is up to date and review our policies periodically to ensure openness and clarity between all parties.

About personal data

Any live person who can be identified from the data is considered the subject of personal data. As of May 25, 2018, the General Data Protection Regulation (GDPR) governs how personal data is processed in the European Union. No matter where you are from, Ceylon Luxury Tours aims to handle everyone's data in the same secure way.

How do we gather information

All of the information pertinent to your question or trip program (or prospective travel program) is safely stored in our internal database when you contact us by phone, email, or Internet form. This data is not kept on our website; instead, we safely save it internally. We have taken great care in selecting the recipients of this letter, and no other third party will receive this information.

You will be asked to accept our privacy policy and make sure to check a box indicating that you agree to receive future communications from us when you subscribe to our newsletter via our website, send us an inquiry using one of our online inquiry forms, or send us an email directly. Your information will only be gathered if you consent; otherwise, it won't be.

Information we store

Your name, email address, phone number, nationality, and any other information you choose to give us at this point are often among the personal data gathered from any of some sources. In order to give you the most individualized experience and the best possible tour, we also gather information about your interests.

What is done with your data

We use your personal information to carry out our duties to you, which include:

• Providing an estimate
• talking about travel plans
• sending you the information you asked for
• sending you pertinent information or e-marketing
• scheduling your tour and getting your opinion on our offerings.
  • Alerting you to any modifications or adjustments to your reservation
  • Alerting you to emergencies
  • Keeping you informed about new services and products as well as other Ceylon Luxury Tours changes
  • delivering a flawless experience and current information.

Data is never rented or sold to outside parties. We will use this information to make sure you have a safe trip in connection with the goods and services we offer.

Your content and images

You grant us permission to post your photos and text on our website's blog area after you send them to us after your tour. Additionally, we might request permission to use your photos for marketing (on the website, in our e-newsletter, and on social networking platforms like Facebook and Instagram). Where appropriate, we will always provide credit and tag these. Your name, images, and the content you have contributed will all be shown on the blog. Please let us know if you would like your real name to remain hidden, and we will take it down. Only content that you willingly submit to us will be used with your consent.

Data for advertising

We will use your name and email address for marketing reasons through our digital newsletter if you consent. Additionally, based on your interests, we will periodically send you more customized marketing.

We use our own software, which is not connected to the internet, to store your basic details as we aforementioned above.

Who has access to your information?

We will only share information as necessary to carry out our duty to you; we will never sell or rent your data to outside parties. Only we have access to the data that is entered via our forms. No third parties receive it from us. Links to other websites may appear on our website and messages, but since we are not the owners of these websites, we have no control over their privacy policies.

Google and cookies

We don't utilize many cookies on our website. When used properly, cookies are safe. Google Remarketing is the practice of seeing advertisements for Ceylon Luxury Tours on other websites after visiting our website.

If you want to turn off cookies

In your browser's options, you can change or disable some or all of the cookies. Please be aware that blocking cookies will restrict or stop you from using the Ceylon Luxury Tours website. Additionally, you can configure your browser to alert you when you visit a website that uses cookies. Visit www.aboutcookies.org to learn more about cookies.

Testimonials

Periodically, we add testimonials to our website. The information we post on testimonials on the website cannot be used to identify you. A person cannot be identified from our testimonials because they just contain your first name, last name, initials, a quote from your feedback, and your star rating.

Data security and retention

The data type determines how long we retain the data. Data is periodically reviewed and deleted from our systems, and it is never retained for longer than necessary. We have taken every precaution to guarantee that your data is processed and stored securely and that only authorized individuals can access and use it appropriately.

How to get in touch with us

You have the right to see, amend, or ask for Ceylon Luxury Tours to delete your personal information in accordance with the GDPR. Please use the contact information below if you have any questions about the data. Make sure to provide your complete name, email address, complete address (with postcode), and request information.

Depending on your request, we may respond with one of our Data Access forms.

By email:  support@ceylonluxurytours.com

In writing: 530, Daluwakotuwa, Kochchikade, Sri Lanka, 11540.

Please note that our Privacy Policy has been written to be as clear as possible, rather than an exhaustive list of legal jargon. If anything is unclear, please get in touch â€" we welcome your feedback.

This policy was last updated on June 21, 2025.